Contact

Contact & support

Our team supports qualified research customers with ordering, Certificate of Analysis retrieval, lot documentation, shipping, and account questions. We do not provide medical, clinical, dosing, or usage guidance.

Business details

Xero Industries LLC (d/b/a VNG)
5501 Frederick St
Indian Trail, NC 28079
United States

Support

Email: marko@vng.bio
Phone: (704) 607-6921
Hours: Monday–Friday, 8am–8pm ET

What we can help with

Order status and tracking; Certificate of Analysis and lot-record retrieval; temperature-controlled shipping and fulfillment questions; qualified-research-customer verification; and account questions. For policy details see our Compliance policy, Shipping policy, and Returns policy.